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Privacy Policy

Effective Date: 21 February 2026
Website: https://aboaidream.com
Company Name: ABOAI Ltd (Trading as “ABOAI Dream” or “ABOAI”)
Contact Email: support@aboaidream.com / contact@aboaidream.com


Introduction

ABOAI Ltd (“ABOAI Dream”, “ABOAI”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit aboaidream.com or use our AI chatbot services.

By accessing our website or using our services, you agree to the practices described in this policy.


Information We Collect

Information You Provide Directly

We may collect personal information that you provide to us, including:

  • Name
  • Email address
  • Company name
  • Billing address
  • Account login details
  • Messages submitted via contact forms or chat
  • Subscription details

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring URLs
  • Cookies and tracking data

Customer Data Processed Through Our AI Services

If you use ABOAI’s chatbot services, we may process customer interaction data on your behalf. In this context, you act as the data controller and ABOAI Ltd acts as the data processor.


How We Use Your Information

We use your personal data to:

  • Provide, operate, and maintain our AI services
  • Process subscriptions and payments
  • Respond to support requests and inquiries
  • Improve our website and services
  • Send important service-related communications
  • Comply with legal obligations
  • Prevent fraud and enhance security

We do not sell or rent your personal data to third parties.


Payment Processing

We use secure third-party payment processors:

  • Stripe
  • PayPal

All payment transactions are processed directly by these providers. We do not store full credit or debit card details on our servers.


Legal Basis for Processing

Under UK GDPR and applicable data protection laws, we process personal data based on:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • User consent where required

Data Sharing

We may share your data with:

  • Payment processors (Stripe and PayPal)
  • Website hosting providers
  • Analytics providers
  • Professional advisors
  • Legal authorities where required by law

All third parties are required to handle your data securely and in accordance with applicable data protection laws.


International Data Transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in compliance with UK GDPR requirements.


Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Fulfill legal and accounting obligations
  • Resolve disputes
  • Enforce agreements

When data is no longer required, it is securely deleted or anonymised.


Data Security

We implement appropriate technical and organisational security measures, including:

  • Encrypted data transmission
  • Secure servers and hosting
  • Restricted access controls
  • Encrypted payment processing
  • Regular system monitoring

While we strive to protect your data, no online system can guarantee complete security.


Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at support@aboaidream.com.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).


Cookies

We use cookies to improve website functionality, analyse traffic, and enhance user experience. You can control cookie preferences through your browser settings.


Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

ABOAI Ltd
Website: https://aboaidream.com
Email: support@aboaidream.com
Alternative Email: contact@aboaidream.com