Effective Date: 21 February 2026
Website: https://aboaidream.com
Company Name: ABOAI Ltd (Trading as “ABOAI Dream” or “ABOAI”)
Contact Email: support@aboaidream.com / contact@aboaidream.com
1. Introduction
These Terms of Service (“Terms”) govern your use of the website aboaidream.com and all services provided by ABOAI Ltd (“ABOAI Dream”, “ABOAI”, “we”, “our”, “us”).
By accessing or using our website and AI chatbot services, you agree to be bound by these Terms. If you do not agree, you must not use our services.
2. Our Services
ABOAI provides AI-powered chatbot and automation solutions designed to assist businesses in handling customer interactions.
We may update, improve, modify, suspend, or discontinue parts of the service at any time without prior notice.
We do not guarantee uninterrupted or error-free service.
3. Eligibility
You must be at least 18 years old to use our services.
By creating an account, you confirm that:
- You have the legal authority to enter into this agreement
- The information you provide is accurate and complete
- You will keep your login credentials secure
You are responsible for all activity under your account.
4. Accounts and Subscriptions
Certain features require a paid subscription.
Subscription plans, pricing, and features are displayed on our website and may be updated at any time.
Subscriptions automatically renew unless cancelled before the renewal date.
You may cancel at any time through your account dashboard or by contacting support.
5. Payments
Payments are processed securely through third-party providers:
- Stripe
- PayPal
By subscribing, you authorise us and our payment providers to charge the applicable fees.
We do not store full payment card details on our servers.
If payment fails, we may suspend or terminate your access to the service.
6. Refund Policy
Unless otherwise required by law:
- Subscription fees are non-refundable
- No partial refunds are provided for unused time
- You may cancel at any time, but access will continue until the end of the billing period
7. Acceptable Use
You agree not to:
- Use the service for unlawful purposes
- Upload or transmit harmful, abusive, or illegal content
- Attempt to reverse-engineer or interfere with our systems
- Use the service to distribute spam or malicious software
- Violate any applicable laws or regulations
We reserve the right to suspend or terminate accounts that violate these Terms.
8. Customer Data
If you use ABOAI’s chatbot services to process your customers’ data:
- You remain the data controller
- ABOAI acts as a data processor
You are responsible for ensuring that you have lawful permission to collect and process your customers’ data.
9. Intellectual Property
All content, software, branding, trademarks, and technology provided by ABOAI remain our intellectual property.
You are granted a limited, non-exclusive, non-transferable licence to use the service during your subscription period.
You may not copy, modify, distribute, or exploit our intellectual property without written permission.
10. Service Availability
We aim to maintain reliable service but do not guarantee:
- Continuous uptime
- Error-free operation
- Compatibility with all systems
Maintenance or updates may temporarily affect availability.
11. Limitation of Liability
To the maximum extent permitted by law:
ABOAI Ltd shall not be liable for:
- Indirect or consequential losses
- Loss of profits or revenue
- Business interruption
- Data loss
Our total liability arising out of or related to the service shall not exceed the total amount paid by you in the previous 12 months.
Nothing in these Terms limits liability where it would be unlawful to do so.
12. Indemnification
You agree to indemnify and hold harmless ABOAI Ltd from any claims, damages, or expenses arising from:
- Your misuse of the service
- Your violation of these Terms
- Your violation of any law or third-party rights
13. Termination
We may suspend or terminate your access if:
- You breach these Terms
- Payment is not received
- We are required to do so by law
You may terminate your subscription at any time.
Upon termination, your right to use the service ends immediately.
14. Data Protection
Your use of the service is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect and process personal data.
15. Changes to These Terms
We may update these Terms from time to time.
If we make significant changes, we will update the effective date. Continued use of the service constitutes acceptance of the revised Terms.
16. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Information
ABOAI Ltd
Website: https://aboaidream.com
Email: support@aboaidream.com
Alternative Email: contact@aboaidream.com